Terms and Conditions
Welcome to D’amour. By accessing our website (https://damourbliss.in) and placing an order, you agree to be bound by the following terms and conditions. These terms govern the relationship between D’amour, its brand, and you, the customer.
Note: This website is managed and operated by DIVINE COSMOS.
1. General Terms
1.1 D’amour operates as an online platform for the sale of curated products under the brand name “D’amour.”
1.2 By using our website, you acknowledge that you have read, understood, and agree to these Terms and Conditions.
1.3 These terms are subject to change at any time without prior notice. Continued use of the website after changes implies acceptance of the updated terms.
2. Product Orders
2.1 Orders can be placed by individual customers through our website.
2.2 You agree to provide accurate and complete information during checkout, including delivery address and contact information.
2.3 D’amour reserves the right to cancel orders suspected of fraudulent activity or violation of our terms.
3. Pricing and Payment
3.1 All product prices listed on D’amour are inclusive of applicable taxes, unless otherwise stated.
3.2 Payment must be completed through the methods displayed at checkout (e.g., credit/debit cards, UPI, wallets, net banking).
3.3 D’amour reserves the right to change prices at any time. However, changes will not affect orders already confirmed.
4. Shipping and Delivery
4.1 Orders are typically processed within 1-2 business days of confirmation.
4.2 Standard delivery time is 3-7 business days, depending on your location and shipping partner performance.
4.3 Shipping fees may vary based on your location and order value. Any applicable charges will be shown at checkout.
4.4 Ensure someone is available at the delivery address to receive the package.
5. Returns and Refunds
5.1 Products may be eligible for return within 2 days of delivery if:
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The item is unused and in its original packaging.
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The product is damaged or defective upon arrival.
5.2 To initiate a return, contact our support team at customercare@damourbliss.in or use the contact form on our website.
5.3 Upon approval, refunds will be processed within 3-5 business days to the original payment method.
5.4 Products bought on sale or with discounts may not be eligible for return unless they arrive damaged or defective.
6. Product Information and Availability
6.1 All product descriptions and images are intended to be as accurate as possible. However, minor variations may occur.
6.2 Availability is subject to stock levels. If an item is unavailable after purchase, you will be notified and refunded.
7. Intellectual Property
7.1 All website content, including logos, designs, text, and images, is the intellectual property of D’amour and/or DIVINE COSMOS, and is protected by applicable laws.
7.2 Unauthorized use, copying, or reproduction of any content is strictly prohibited.
8. Limitation of Liability
8.1 D’amour and DIVINE COSMOS are not responsible for delays or failure in delivery due to unforeseen circumstances, including but not limited to natural disasters, shipping partner delays, or system outages.
8.2 Our liability is limited to the value of the item purchased.
9. Customer Support
For any inquiries, assistance, or complaints, you can contact our customer service team at:
📧 customercare@damourbliss.in